Assuming you have a print queue set up on a Windows 7 computer, here are the steps to take to delete a print job:
- Open Start, and then type Devices and Printers in the search box.
2. In the Devices and Printers window, find the printer you want to delete the print job for.
3. Right-click on the printer and select See what’s printing.
4. In the window that opens, look for the print job you want to delete in the list of active print jobs.
5. Click on the print job once to select it, and then click on the Cancel button at the top of the window.
Step One: Check the Printer’s Queue
If you are using a Windows computer, the first step is to check the printer’s queue. To do this, open the Devices and Printers control panel (you can search for it from the Start Menu). Find your printer in the list of devices, right-click on it, and select “See what’s printing.” This will open a window showing all of the documents that are currently queued to print.
If the document you want to delete is listed here, simply select it and press the “Delete” button. This should remove it from the queue and stop it from printing. If there are multiple copies of the same document in the queue, you may need to delete each one individually.
If the document is not listed in the printer’s queue, or if you are using a Mac computer, continue to Step Two.
Step Two: Use a Command Prompt to Cancel the Printing Job
If you’re unable to cancel the print job from the printer’s control panel, you can try using a command prompt to force it to stop.
- Press the Windows key + R to open the Run dialog box.
- Type “cmd” into the box and press Enter.
- Type “net stop spooler” and press Enter. This will stop the spooler service, which manages print jobs.
- Type “del /Q /F /S %systemroot%\System32\spool\PRINTERS*.*” and press Enter. This will delete any files currently in the print queue.
- Type “net start spooler” and press Enter to restart the service.
Step Three: Manually Delete the Stuck Print Job
If you are still unable to delete the stuck print job, you can try to delete it manually. For this, you will need to access the print spooler on your computer.
-Click on the Start Menu and type “services.”
-Find the Print Spooler service and right-click on it.
-Click on “Stop” to stop the service.
-Now open File Explorer and go to C:\Windows\System32\spool\PRINTERS.
-Delete all the files inside this folder. Do not delete the PRINTERS folder itself, just the contents of it.
-After you have deleted all the files, restart the Print Spooler service by going back to services and clicking on “Start.”
Step Four: Restart the Print Spooler Service
Click on the Start menu, then select Control Panel. Click on Administrative Tools. Double-click on Services. Find the Print Spooler service, right-click and select Restart.
Step Five: Delete the Printer Driver
The final step is to delete the printer driver. This will reset everything and clear the print queue.
- Press the Windows key + R on your keyboard to open the Run dialog box.
- Type control and press Enter to open Control Panel.
- Click on View Devices and Printers under Hardware and Sound.
- Right-click on your printer and select Remove device.
- Confirm that you want to remove the printer by clicking Yes.
- Once the printer has been removed, restart your computer.
If you cannot delete a print job, you may need to cancel it from the print queue. To do this, follow these steps:
1.Open the print queue. In Windows 10, type “View printers” in the search box on the taskbar, and then select View printers & scanners in the list of results.
2.Right-click the printer that you want to use, and then select Open queue from the menu.
3.In the print queue, right-click the stuck print job, and then select Cancel job from the menu.