1803 update fails


The 1803 update is the latest cumulative update released by Microsoft on April 30, 2018. This update comes with a number of new features and improvements, but some users have reported that it fails to install on their computers. In this article, we’ll take a look at the background of this update and some of the potential causes for its failure.

What is the 1803 update?

The 1803 update is the latest automatic update released by Microsoft for Windows 10. This update brings a number of new features and improvements to the operating system, including support for Bluetooth headphones, password-free logins, and more. However, some users are reporting that this update is causing issues with their computer’s audio playback and/or audio recording capabilities. If you’re experiencing problems with your audio after installing the 1803 update, you may need to uninstall the update and then reinstall it.

The problem

Microsoft has confirmed that the Windows 10 1803 update is failing for some users. The company is currently working on a fix and will release an update shortly. In the meantime, if you’re experiencing this issue, Microsoft recommends that you wait for the next update.

What are the symptoms of the problem?

The update fails and rollbacks. The following message is logged in the computer’s Application log:

Faulting application name: PiClient.exe, version:, time stamp: 0x55ba08fa
Faulting module name: KERNELBASE.dll, version: 10.0.17134.285, time stamp: 0f4ae5e1
Exception code: 0xe053534f
Fault offset: 0x00000000000255d8
Faulting process id: 0x151c
Faulting application start time: 0x01d31eb328729b66
Faulting application path: C:\Program Files\Power Integration\Update\PiClient.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

After the update fails, the Power Integration Update service crashes repeatedly with the following error message logged in the computer’s Application log:

Could not start the Power Integration Update service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion.

What is the cause of the problem?

The problem has been linked to an issue with the Windows update process which is causing some devices to fail to install the latest version of Windows 10.

Microsoft is aware of the problem and is currently working on a fix, which will be included in an upcoming Windows 10 update. In the meantime, there are a few workaround options available.

The solution

If you’re having trouble with the 1803 update failing, we have a solution for you. Follow the steps below and you should be able to get the update to go through.

How to fix the problem?

-Uninstall any previous versions of the tool.
-Update to the latest version of the tool.
-Run the tool as an administrator.
-If you’re still having issues, please contact our support team.


We have now reached a conclusion that the 1803 update fails for a specific set of users. This is mostly due to Intel HD 630 GPUs or certain Nvidia drivers. We suggest that you do not install the 1803 update if you are using either of these.

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